Shipping Information
All products, unless mentioned specifically, are sent out within 24 business hours (M-F 8-6pm, excluding US holidays). All shipping options are noted on the Shipping page duirng Checkout. You will be charged shipping based upon the weight of the products ordered including their packaging plus a nominal hanlding fee.

Refund Information
There a NO refunds on any software product after that software product is authorized on a person computer. NO EXCEPTIONS. On all other items, we will accept returns within 30 days of the purchase provided that you contact us and authorize the return. All returns will be shipped at the expense of the customer, except in the case of an error on the part of SamplerZone.com. We will refund your product purchase price upon receipt of the product(s).